# Acura of Palm Beach - Detailed Adviser Profiles > Organization: Acura of Palm Beach > Team Site: https://acuraofpalmbeach.adviserly.com > Dealership Homepage: https://www.acuraofpalmbeach.com/ Companion to [llms.txt](https://acuraofpalmbeach.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Alexander Rodriguez - Profile: [https://acuraofpalmbeach.adviserly.com/alexander-rodriguez/reviews](https://acuraofpalmbeach.adviserly.com/alexander-rodriguez/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Lifetime vehicles sold: 90 - Recent vehicles sold: 5 - Sales specialties: 1500, INTEGRA, MDX, RDX, WRANGLER Hi, I'm Alex a Sales Consultant at Napleton's Palm Beach Acura. I'm originally from the Bronx, NY, and now enjoy living here in Florida. I'm a hard worker who loves getting my customers the best deals quickly and easily. I'm passionate about the Acura brand – it's all I drive! My family (two boys, ages 6 and 1) keeps me busy, but I also love to travel (the Bahamas and Utah are favorites) and go to car shows. I'm fluent in English and Spanish and always aim to make sure my customers leave happy. Feel free to chat with me about cars, family, or travel – I'm easy to talk to. I graduated from Lincoln College of Technology and am a huge New York Yankees fan. ### Anthony Blount - Profile: [https://acuraofpalmbeach.adviserly.com/anthony-blount/reviews](https://acuraofpalmbeach.adviserly.com/anthony-blount/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Lifetime vehicles sold: 244 - Recent vehicles sold: 6 - Sales specialties: INTEGRA, MDX, RDX, TLX, WRANGLER ### Burly Grant - Profile: [https://acuraofpalmbeach.adviserly.com/burly-grant/reviews](https://acuraofpalmbeach.adviserly.com/burly-grant/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.9 stars (30 ratings, 14 reviews) - Lifetime vehicles sold: 353 - Recent vehicles sold: 2 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX - Call: 561-686-0300 Recent reviews: - 2024-11-06 | 5.0/5 | Tanya N. — Mr. Grant exemplifies what a great salesperson should be. He engages without applying any pressure and delivers precise information that empowers you to make informed decisions at your own pace. His detailed explanations ensure you are confident in the choices you make. He is truly exceptional. Thank you, Mr. Grant! - 2024-10-29 | 5.0/5 | Jerome D. — Everything from beginning to end was great. He kept me informed about everything. I came from out of town to complete the transaction and everything was smooth. There were no surprises. Mr Burly was the consummate professional - 2024-11-21 | 5.0/5 | Claudine C. — He was very helpful, courteous, friendly, knowledgeable, and willing to go out of his way to find what I needed and kept my budget in mind. ### Gabriela Pena Gudino - Profile: [https://acuraofpalmbeach.adviserly.com/gabriela-pena-gudino/reviews](https://acuraofpalmbeach.adviserly.com/gabriela-pena-gudino/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Lifetime vehicles sold: 46 - Recent vehicles sold: 4 - Sales specialties: ADX A SPEC, INTEGRA, MDX, RDX, WRANGLER Hi, I'm a Sales Consultant at Napleton's Palm Beach Acura. I recently relocated to the US from Venezuela and bring with me 20 years of experience in food and beverage, customer service, tourism, and hospitality. My background also includes a marketing degree and three years in business administration, plus a university marketing diploma. I'm fluent in four languages. While I'm new to vehicle sales, I'm a quick learner and eager to excel. I'm passionate about cars and committed to providing exceptional customer service. I'm kind, professional, charismatic, fun, spontaneous, and transparent. Outside of work, I enjoy cooking, water sports, tennis, rollerblading, and traveling. I love discussing business, travel, and family. I'm excited about this new chapter and look forward to helping you find the perfect car. ### George Pena - Profile: [https://acuraofpalmbeach.adviserly.com/george-pena/reviews](https://acuraofpalmbeach.adviserly.com/george-pena/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.6 stars (24 ratings, 13 reviews) - Lifetime vehicles sold: 419 - Recent vehicles sold: 10 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX Recent reviews: - 2024-10-28 | 5.0/5 | Neal S. — GEORGE WAS GREAT!!....EXCELLENT SALESMAN, VERY PROFESSIONAL AND A BETTER PERSON....VERY KNOWLEDGEABLE ABOUT THE CARS, ALL KINDS AND ENGINES...THOROUGH...DETAILED ORIENTED AND BEST OF ALL - VERY PATIENT...GAVE ME PLENTY OF TIME TO MAKE THE FINAL DECISION WITH GOOD INFORMATION TO PURCHASE THE PRE-OWNED 2018 MAXIMA SL. WAS VERY HAPPY WITH THE EXPERIENCE AT NAPLETON'S PALM BEACH ACURA, WITH GEORGE, JARON THE SALES MANAGER, YOUR ENTIRE STAFF AND WITH THE MAXIMA!! ...HIGHLY RECOMMEND GEORGE!!!..THANK YOU VERY MUCH . REGARDS, NEAL NAS - 2024-10-23 | 5.0/5 | Kayla G. — He’s such an amazing sales man, he knows what he’s talking about, always has the customers best interests at heart, and wow does he have a way with words, I give him 10/10 on service - 2024-11-14 | 5.0/5 | Teresa T. — George was very helpful and knowledgeable. If it wasn't for his professionalism, I would have gone elsewhere to purchase a vehicle. ### Marcus Jones - Profile: [https://acuraofpalmbeach.adviserly.com/marcus-jones/reviews](https://acuraofpalmbeach.adviserly.com/marcus-jones/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Lifetime vehicles sold: 27 - Recent vehicles sold: 6 - Sales specialties: INTEGRA, RDX, TLX, WRANGLER, XT5 I'm a Sales Consultant at Napleton's Palm Beach Acura, living in West Palm Beach. I'm passionate about customer care and satisfaction, and I strive to understand and meet my customers' wants and needs. My background is diverse, including education at Palm Beach State College, time spent in North Carolina, Boston, and Georgia, and certifications in CDL and Phlebotomy. This experience has instilled in me a strong work ethic, a sense of urgency, and the ability to build rapport easily. I believe in honest, straightforward communication and creating a family-like atmosphere, both with my colleagues and customers. I'm a caregiver at heart and I don't play games; my word is my bond. My goal is always to help people, and I approach every interaction with respect and without judgment. Outside of work, I enjoy discussing sports, video games, and life in general. I'm always there for my team and my clients – you can count on me. ### Mark Gawerecki - Profile: [https://acuraofpalmbeach.adviserly.com/mark-gawerecki/reviews](https://acuraofpalmbeach.adviserly.com/mark-gawerecki/reviews) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.7 stars (33 ratings, 24 reviews) - Lifetime vehicles sold: 302 - Recent vehicles sold: 4 - Sales specialties: ILX, INTEGRA, MDX, RDX, TLX Hi! I'm a Senior Sales Consultant from Waterford, CT. I studied at the University of Connecticut and enjoy working in this industry. It's an honor to be recognized by this dealership and the Acura brand as a Top Sales performer and maintaining high levels of customer satisfaction. I strive to exceed my guests' expectations, doing everything possible to ensure they find the perfect vehicles for great deals. Customers and colleagues enjoy working with me due to my honesty, sincerity, and willingness to help, regardless of the situation. I joined the automobile industry over 30 years ago and became a team member for Napleton's in December 2005. One of the best aspects of Acura is its safety and reliability, which I can attest to personally. Being in multiple accidents and walking away without major injury is due to the dependability and security of the Acura brand. So please stop by the dealership and allow me to help you find your dream car! Recent reviews: - 2024-11-27 | 5.0/5 | Edith M. — Mark, Thank you for all of Your help with my New Acura MDX. It was a wonderful experience and exciting time for me purchasing my New Acura. I was so Appreciative of all Your help while I was making decisions and choices for my MDX. I love my New Car & ThankYou for being available to show me all my New features on my New Car I look forward to seeing You in the New Year, Happy Thanksgiving & Holidays (Edith) Dede Moody - 2024-11-08 | 5.0/5 | Cynthia D. — Ove the years my husband and I have always chosen Mark as our go-to person. He is professional, friendly, courteous and knowledgeable and always strives to get us the best deal possible. - 2024-11-11 | 5.0/5 | Pamela K. — As usual great, courteous, knowledgeable and professional. That’s why we continue to get our cars from you. ### Abraham Hernandez - Profile: [https://acuraofpalmbeach.adviserly.com/abraham-hernandez/reviews](https://acuraofpalmbeach.adviserly.com/abraham-hernandez/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 1361 - Recent vehicles serviced: 165 I'm a Service Advisor from Brooklyn, now working at Napleton's Palm Beach Acura. For seven years, I've built a strong reputation for driving sales and revenue. I've been recognized as Service Advisor of the Month and Service Advisor of the Year. I'm a family man – married with three kids – and I enjoy spending my free time with them. My background is in Bishop Ford Central Catholic High School. Outside of work, you'll find me at a Mets game, on the baseball field, by the pool, or jet skiing. I also hold a trucking license. I'm passionate about providing excellent customer service and making people happy. I pride myself on the quality of service I deliver, consistently exceeding customer expectations, and handling a large volume of customers efficiently. I'm known for my helpfulness, compassion, and positive attitude (and my smile!). My colleagues might say I'm a bit insistent on keeping things moving to avoid long wait times for our customers. I enjoy connecting with people – I like chatting with customers about their families, sports, and hobbies. ### Cameron Frost - Profile: [https://acuraofpalmbeach.adviserly.com/cameron-frost/reviews](https://acuraofpalmbeach.adviserly.com/cameron-frost/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 1496 - Recent vehicles serviced: 221 ### Israel Lora - Profile: [https://acuraofpalmbeach.adviserly.com/israel-lora/reviews](https://acuraofpalmbeach.adviserly.com/israel-lora/reviews) - Department: Service (Service) - Title: Service Advisor - Lifetime vehicles serviced: 1679 - Recent vehicles serviced: 80 Hi, I'm a Service Advisor from Perth Amboy, NJ, currently working at Napleton's Palm Beach Acura. I'm a bilingual college graduate with a background in automotive technology from Mech Tech Institute. Outside of work, I enjoy baseball, cars (naturally!), gaming, and attending car shows and events. I've also been lucky enough to visit the Bahamas. I'm passionate about building strong relationships with customers. I believe in treating everyone with respect and providing knowledgeable, helpful service. From the moment a customer walks in, I strive to make a connection – asking about their day, how their vehicle is running, and even noticing small details to make their experience better. This role is perfect for me because I really enjoy that aspect of connecting with people and helping them through the service process. ### Valerie Chrystal - Profile: [https://acuraofpalmbeach.adviserly.com/valerie-chrystal/reviews](https://acuraofpalmbeach.adviserly.com/valerie-chrystal/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (197 ratings, 111 reviews) - Lifetime vehicles serviced: 5051 - Recent vehicles serviced: 165 As a Service Advisor for Napleton's Palm Beach Acura, excellent customer service is always a top priority, and getting everyone back on the road safely is what we do best! I joined the auto industry in 2008 and worked for the incredible Napleton brand off and on for four years. I missed being part of the organization so much that I returned in June 2023. I love Acura, and I love what I do, which includes working with customers and helping maintain their vehicles. My free time is spent relaxing and enjoying life. I met my boyfriend Mike at work 15 years ago; he is a technician. We love going to Orlando and visiting Volcano Bay and Discovery Cove. I have two dogs and a cat; they're the best kids anyone can have! You can rely on me for friendliness, process orientation, great organization, and excellent communication skills! Recent reviews: - 2024-12-01 | 5.0/5 | Robert M. — Very good service. She got us in earlier than expected. We got our vehicle back within a very reasonable timeframe and they gave us a very nice loaner car comparable to what we have. Excellent service. - 2024-12-01 | 5.0/5 | Amber B. — Valerie was great, she answers all my questions and kept me informed It wsd a pleasure working with her. The technician sent me a video of the repair which was helpful. Thanks - 2024-11-30 | 5.0/5 | Gayle D. — Valerie was very professional and nice The work performed was done in a good time. My car was cleaned nicely. I will be back ### Zeek Torgesen - Profile: [https://acuraofpalmbeach.adviserly.com/zeek-torgesen/reviews](https://acuraofpalmbeach.adviserly.com/zeek-torgesen/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (166 ratings, 88 reviews) - Lifetime vehicles serviced: 11226 - Recent vehicles serviced: 241 Hey there, I'm Zeek, your go-to Automotive Service Advisor with a burning passion for cars that's been running through my veins since I could barely reach the pedals. With over five years of hands-on experience in the auto industry, I've become more than just a Service Advisor – I'm your partner in keeping your wheels rolling smoothly. **🔧 Journey into the Automotive World:** I practically grew up in the garage, surrounded by the hum of engines and the smell of motor oil. My family's love affair with cars and racing paved the way for my journey. As soon as I could hold a wrench, I was elbow-deep in the world of automotive wonders, absorbing every bit of knowledge I could. **🏁 Racing Roots:** Racing isn't just a hobby for me; it's a way of life. The thrill of the track, the strategic dance of gears, and the heart-pounding moments at the finish line are etched into my earliest memories. That racing spirit has become the driving force behind how I approach every vehicle that comes my way. **🛠️ Professional Evolution:** Straight out of high school, I dove headfirst into the automotive industry. Starting from the ground up, I've spent over five years fine-tuning my skills and learning the ins and outs of maintenance, repairs, and customer satisfaction. It's not just a job for me; it's a calling. **🚗 Beyond the Workshop:** When I'm not crunching numbers or diagnosing engine troubles, you'll find me at car shows, track days, or turning wrenches on my own project. Connecting with fellow enthusiasts isn't just part of the job – it's a lifestyle. I bring that passion back to the service center, ensuring your car gets the attention and care it deserves. **🌐 Keeping Up with the Times:** In an industry that evolves faster than a turbocharged engine, staying ahead is the name of the game. I make it a point to keep on top of the latest automotive technologies, attending workshops and training sessions to ensure that my advice isn't just seasoned with experience and up-to-date with the latest innovations. **🏎️ Every Car Has a Story:** For me, it's not just about fixing a car; it's about understanding its story. I take pride in being your trusted advisor, translating complex technical jargon into plain English so you leave the service center confidently and clearly understand your vehicle's health. So, whether you're facing a mysterious rattle or gearing up for a long road trip, I'm here to ensure your automotive experience is not just smooth but exhilarating. Let's hit the road together! Recent reviews: - 2024-11-27 | 5.0/5 | Edith M. — Hi Zeek, Thank you for introducing yourself to me when I came in to get my New Acura MDX. You all did an amazing job with service to detailing my vehicle to my specific order. It is Prefect, I love my New Car. I look forward to seeing You when I get my regular service in the New Year. Happy Thanksgiving & Hoildays, Again, Thank you For letting me know I could call with any questions or come by for any Needs with my new car. (Edith) Dede Moody - 2024-11-30 | 5.0/5 | Alfonso D. — Zeek helped me with a very difficult situation. I had my friends car washed and the moon roof shattered. Zeek immediately submitted estimates, arranged to have the car transported to AND back from the dealership. He kept us informed of the progress and completed the repair in record time! Zeek demonstrated his service in a very personal and professional manner. He truly is an asset to the Napleton organization. - 2024-11-27 | 5.0/5 | Michelle D. — Service Advisor Mr Zeek Torgesen has consistently offered me the best service experience possible. He is courteous, reliable, approachable and very efficient. His knowledge of Acura products and car mechanics in general is such an asset. Napleton Acura is very fortunate to have Mr Torgesen as an employee. Thank you. ### Anthony Monserrate - Profile: [https://acuraofpalmbeach.adviserly.com/anthony-monserrate](https://acuraofpalmbeach.adviserly.com/anthony-monserrate) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 701 - Recent vehicles serviced: 21 ### Caitlin Cole - Profile: [https://acuraofpalmbeach.adviserly.com/caitlin-cole](https://acuraofpalmbeach.adviserly.com/caitlin-cole) - Department: Plus (Finance) - Title: Finance Assistant - Call: 5614331455 Hello and welcome! As Finance Assistant, I’m proud to be part of the team helping customers get into their next vehicles. I enjoy working in this industry and learning all things related to automotive financing. No matter the challenge, I’m communicative and ready to facilitate smooth deals with a positive attitude. Originally from NorthBrook, IL, I grew up in Wellington, FL, and currently attend Strayer University. I’m certified in Microsoft, PowerPoint, Word, and Excel—technical skills I draw on during my work at the dealership. In my free time, I enjoy shopping and hanging out with friends. I’m also a big fan of antique cars. ### Francis Rosa - Profile: [https://acuraofpalmbeach.adviserly.com/francis-rosa](https://acuraofpalmbeach.adviserly.com/francis-rosa) - Department: Plus (Service) - Title: Shop Foreman - Lifetime vehicles serviced: 2 - Recent vehicles serviced: 1 ### Tiffany Wilson - Profile: [https://acuraofpalmbeach.adviserly.com/tiffany-wilson](https://acuraofpalmbeach.adviserly.com/tiffany-wilson) - Department: Plus (Parts) - Title: Parts Counter - Call: 561-270-6807 Hello and welcome! As Parts Counter, I’m proud to be part of the team helping customers keep their cars running smoothly and safely. With more than 30 years of experience in this industry, I’ve seen a lot change. But great service and efficient operations are still important aspects of a well-run shop. For my hard work, I’ve earned several Honda and Acura awards since entering the business in 1989. No matter the challenge, I like to keep things light—always making coworkers and customers laugh when I can. Originally from Ft. Lauderdale, Florida, I’m lucky to be married to a wonderful man. I’ve got a soft spot for animals, especially cats. I’ve got two of my own and feed a few neighborhood kitties, as well. When it comes to travel, I love the mountains of Tennessee and the Carolinas. I also enjoy decorating my home and shopping too.